T&IP Specialist At Nokia – Electronics For You

Job Description

  • Fault management/configuration of Cisco, Nokia Router is a must.
  • Fault management/configuration of Fortinet Firewall in required to be done.
  • Trouble Ticket handling
  • Customer Issue handling
  • Ensure to Acknowledge and close TT within SLA/OLA
  • Prepare, implement and verify the configuration and integration of a Node /system/services
  • Emergency Handling and chronology preparation
  • Coordinating with care/vendor team for handling resolved cases
  • Interfacing with other Technical Teams
  • Coordinating with field team if onsite support required on faults
  • Hand over and activity sheet preparation
  • Very Good knowledge about IP technologies mainly IP SDN / Noin SDN / MPLS, BGP, MPLS VPN(L2 and L3), OSPF, ISIS, QoS.
  • very good knowledge about Cisco Nokia HP and Dell SDN / Non SDN switches
  • Ability to identify problems and act accordingly as per defined process
  • Ensuring Post check of activities done during MW period.

Job Responsibilities & Competencies

  • Flexible to work in 24*7 ( 10 to 12 Night Shift , if required )
  • Able to handle Pressure
  • Self Learner
  • Good Communication Skills
  • Command on Subject
  • Ready to support Team members
  • Technology in charge of providing high level resolution


  • Bachlore of Engineer in Electrical / Electronics / MSC IT / or any relevent Degree
  • Nokia Certified will be added advantage

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